MILIK DAILY™ - PLAIN LANGUAGE SUMMARY

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Version: 1.0
Last Updated: February 6, 2026
Document ID: MD-PLS-2026-001

What is this document?
This is a simple, easy-to-understand summary of our Privacy Policy and Terms & Conditions. It explains what you need to know in plain English (and Hindi).

Important: This summary is for convenience only. The full legal documents are the official versions.

� QUICK DEFINITIONS (Know These Terms First)

Term	You Are	What It Means
Admin	Shop Owner	The person who pays for and manages the app
User	Customer	Someone added by the Admin to use the app
Data Fiduciary	Admin	Legally responsible for how your data is used
Data Processor	MD Developers	We process data on Admin's instructions
Data Principal	You	The person whose data is being processed
DPDP Act	-	India's data protection law (2023)

�📱 WHAT IS MILIK DAILY?

English: Milik Daily is a mobile app for milk delivery businesses to track orders, payments, and customers.

हिंदी: मिलिक डेली एक मोबाइल ऐप है जो दूध वितरण व्यवसायों को ऑर्डर, भुगतान और ग्राहकों को ट्रैक करने में मदद करता है।

🔑 KEY POINTS IN SIMPLE TERMS

1. WHO CAN USE THIS APP?

Question	Answer
Minimum age?	18 years old
Who is "Admin"?	The shop owner who pays for subscription
Who is "User"?	Customers added by the Admin

हिंदी: आपकी उम्र 18 वर्ष या उससे अधिक होनी चाहिए। "एडमिन" दुकान का मालिक है। "यूज़र" एडमिन द्वारा जोड़े गए ग्राहक हैं।

2. WHAT INFORMATION DO WE COLLECT?

✅ WE COLLECT:

Information	Why We Need It
Your name	To identify your account
Phone number	For OTP login & communication
Email (Admin only)	For account recovery & updates
Address (if given)	For delivery purposes
Delivery slot number	For route assignment
Transaction records	To track milk purchases & payments
Payment method choice	Cash, PhonePe, GPay, Paytm (we don't store card details)

❌ WE DON'T COLLECT:

Your location (GPS)
Your contacts/phone book
Your call history
Bank account or card details (payments go through RazorPay)
Health or religious information

हिंदी: हम आपका नाम, फ़ोन नंबर, और लेन-देन रिकॉर्ड एकत्र करते हैं। हम आपकी लोकेशन, कॉन्टैक्ट्स, या बैंक विवरण एकत्र नहीं करते।

3. HOW IS MY DATA PROTECTED?

Security Measure	What It Means
Password Encryption	Your password is scrambled - even we can't see it
Secure Connection	All data is encrypted when sent (like online banking)
OTP Verification	Extra security for important actions
Session Timeout	Auto logout after 2 hours for safety

हिंदी: आपका पासवर्ड एन्क्रिप्टेड है (हम भी इसे नहीं देख सकते)। सभी डेटा सुरक्षित कनेक्शन से भेजा जाता है।

4. WHO SEES MY DATA?

Who	What They See	Why
You	Your own data	It's yours!
Admin (if you're a User)	Your transactions with them	To run their business
MDK Genesis	Technical data to run the app	To keep the app working
Payment Provider (RazorPay)	Payment info only	To process payments
SMS Service	Phone number only	To send OTP

We NEVER sell your data to anyone. 🚫
(We may share data only if required by law, such as a court order. See full Privacy Policy Section 6.3 for details.)

हिंदी: हम कभी भी आपका डेटा किसी को नहीं बेचते। (कानूनी आदेश के अलावा, जैसे अदालती आदेश।) आपका डेटा केवल ऐप चलाने के लिए उपयोग किया जाता है।

5. YOUR RIGHTS (WHAT YOU CAN ASK FOR)

Right	What It Means	How to Request
📋 See Your Data	Get a copy of all your information	Email: dhilipkumarmd1961@gmail.com
✏️ Fix Mistakes	Correct any wrong information	In-app or email
🗑️ Delete Data	Remove your account and data	In-app settings or email
📤 Export Data	Download your data in Excel format	In-app export feature
🔕 Stop Messages	Opt-out of WhatsApp messages	Reply "STOP"

Timeline: We respond within 7 days and complete requests within 30 days.

हिंदी: आप अपना डेटा देख सकते हैं, गलतियाँ ठीक कर सकते हैं, डेटा डिलीट कर सकते हैं, या एक्सपोर्ट कर सकते हैं। dhilipkumarmd1961@gmail.com पर ईमेल भेजें।

6. HOW LONG DO WE KEEP YOUR DATA?

Data Type	How Long	Why
Your account info	While you use the app + 90 days	In case you come back
Transaction records	3 years (anonymized)	Tax/legal requirements
Payment history	7 years	Indian tax law requirement
OTP codes	24 hours	Security
Deleted accounts	Removed in 30 days	Giving you time to change mind

हिंदी: आपका अकाउंट डेटा तब तक रखा जाता है जब तक आप ऐप का उपयोग करते हैं। डिलीट करने के बाद, 30 दिनों में हटा दिया जाता है।

7. PAYMENTS & SUBSCRIPTIONS

Question	Answer
How do I pay?	Through RazorPay (we don't see your card details)
Auto-renewal?	Yes, subscriptions renew automatically
When will I be reminded?	7 days, 3 days, and 1 day before renewal (email + in-app push)
How to cancel?	In app settings, at least 24 hours before renewal
Refunds?	Request through RazorPay; exceptions for service failures
What if I don't pay?	You get 90 days to export data, then it may be deleted

🔔 Renewal Reminders: We send reminders via email AND in-app push notifications at 7 days, 3 days, and 1 day before renewal so you're never surprised!

हिंदी: RazorPay के माध्यम से भुगतान करें। सब्सक्रिप्शन ऑटो-रिन्यू होता है। हम आपको 7, 3 और 1 दिन पहले रिमाइंडर भेजते हैं। कैंसल करने के लिए सेटिंग्स में जाएं।

8. WHAT'S NOT ALLOWED?

❌ Don't do these:

Share your login or invite codes publicly
Use the app for illegal activities
Try to hack or break the app
Upload harmful content
Pretend to be someone else

Consequence: Your account may be terminated without refund.

हिंदी: अपना लॉगिन शेयर न करें, ऐप को हैक करने की कोशिश न करें, हानिकारक सामग्री अपलोड न करें।

9. IF SOMETHING GOES WRONG

Data Breach (If your data is exposed):

We will notify you as soon as possible
We will tell you what happened and what to do
We will report to the Data Protection Board of India

Complaints:

First: Email dhilipkumarmd1961@gmail.com
If not resolved: Email dhilipkumarmd1961@gmail.com (Mr. Dhilip Kumar M, Grievance Officer)
Still not happy: Complain to Data Protection Board of India
Legal disputes: Courts in Tamil Nadu, India

हिंदी: शिकायत के लिए dhilipkumarmd1961@gmail.com पर ईमेल करें। अगर संतुष्ट नहीं हैं, तो dhilipkumarmd1961@gmail.com पर शिकायत अधिकारी (श्री धिलीप कुमार एम) से संपर्क करें।

10. UPDATES TO THESE RULES

We may update our policies from time to time
We will notify you 30 days before major changes
Notification via app and email
Continuing to use = you agree to changes
If you disagree, you can delete your account

हिंदी: हम 30 दिन पहले बड़े बदलावों के बारे में सूचित करेंगे। अगर आप सहमत नहीं हैं, तो अकाउंट डिलीट कर सकते हैं।

📞 CONTACT INFORMATION

Note: The email address listed below (dhilipkumarmd1961@gmail.com) is a personal email used temporarily. A dedicated business email will be provided soon.

Purpose	Contact
General Help	dhilipkumarmd1961@gmail.com
Privacy/Legal Issues	dhilipkumarmd1961@gmail.com
Security Problems	dhilipkumarmd1961@gmail.com
Phone	+91-8072561961
Address	1-151-2 Koppampatti, Rasipuram, Namakkal - 637403, Tamil Nadu, India

Support Hours: Monday - Friday, 10 AM - 6 PM IST

✅ QUICK CHECKLIST: YOUR RESPONSIBILITIES

As an Admin, you should:

[ ] Keep your login details safe
[ ] Only add real customers as Users
[ ] Get permission before sending WhatsApp messages
[ ] Verify your financial calculations (don't rely only on the app)
[ ] Keep your own backup of important data
[ ] Respond to your Users' data requests

As a User, you should:

[ ] Keep your login details safe
[ ] Provide accurate information
[ ] Report any suspicious activity
[ ] Review your transaction records regularly

🔤 GLOSSARY (DIFFICULT WORDS EXPLAINED)

Term	Simple Meaning
DPDP Act	Digital Personal Data Protection Act, 2023 - India's data protection law
Data Principal	You - the person whose data is collected
Data Fiduciary	The Admin - who decides how to use your data
Data Processor	Us (MDK Genesis) - we process data on Admin's behalf
Consent	Your permission to use your data
DSAR	Data Subject Access Request - your request to access, change, or delete data
Encryption	Scrambling data so only authorized people can read it
OTP	One-Time Password - security code sent to your phone
Anonymization	Removing your identity from data so you can't be identified
Nomination	Appointing someone to exercise your data rights on your behalf
Grievance Officer	Person responsible for handling your complaints
DPB	Data Protection Board of India - the regulatory authority

📋 SUMMARY TABLE: YOUR DATA AT A GLANCE

Aspect	What Happens
Collection	Name, phone, email, transactions
Storage	Secure servers with encryption
Sharing	Never sold; only shared for app functions
Your Control	You can access, correct, delete, export
Security	Encrypted, password protected, OTP verified
Retention	Kept while needed, deleted on request
Complaints	Grievance Officer responds in 30 days

🤝 OUR PROMISE TO YOU

Transparency: We tell you what we collect and why
Security: We protect your data with strong measures
Control: You can manage your own data
No Selling: We never sell your personal information
Responsiveness: We respond to your concerns within 30 days
Compliance: We follow Indian data protection laws

� ADMIN RESPONSIBILITIES CHECKLIST

If you are an Admin (Shop Owner), you have these legal responsibilities:

Before Adding Users:

[ ] Inform users why you're collecting their data
[ ] Get their consent before adding them to the app
[ ] Verify users are 18 years or older
[ ] Explain how their data will be used

While Using the App:

[ ] Keep user information accurate and up-to-date
[ ] Respond to user data requests within 30 days
[ ] Get permission before sending WhatsApp messages
[ ] Keep your own backup of important data
[ ] Protect your login credentials and invite codes
[ ] Review your transaction records regularly

If a User Asks About Their Data:

[ ] Provide access to their information
[ ] Correct any mistakes they point out
[ ] Delete their data if they request (within 30 days)
[ ] Give them a copy of their data if requested

Remember:

You are the Data Fiduciary = You are legally responsible for user data
We (MDK Genesis) are the Data Processor = We only process data on your instructions
Non-compliance can result in penalties under DPDP Act, 2023

हिंदी: एडमिन के रूप में, आप यूज़र डेटा के लिए कानूनी रूप से जिम्मेदार हैं। सभी नियमों का पालन करें।

�📄 FULL LEGAL DOCUMENTS

For complete details, please read:

Terms & Conditions: TERMS_AND_CONDITIONS.md
Privacy Policy: PRIVACY_POLICY.md

Remember: This summary is for your convenience. If there's any conflict between this summary and the full legal documents, the full documents apply.

Milk Daily™ is a trademark of MDK Genesis.

Last Updated: February 6, 2026

हिंदी सारांश (HINDI SUMMARY)

मिलिक डेली क्या है?

मिलिक डेली एक मोबाइल ऐप है जो दूध वितरण व्यवसायों को ऑर्डर, भुगतान और ग्राहकों को ट्रैक करने में मदद करता है।

हम क्या एकत्र करते हैं?

आपका नाम और फ़ोन नंबर
आपके लेन-देन रिकॉर्ड
हम आपकी लोकेशन या बैंक विवरण एकत्र नहीं करते

आपके अधिकार क्या हैं?

अपना डेटा देखें और डाउनलोड करें
गलत जानकारी ठीक करें
अपना अकाउंट और डेटा डिलीट करें
WhatsApp संदेशों से ऑप्ट-आउट करें

संपर्क कैसे करें?

ईमेल: dhilipkumarmd1961@gmail.com
कानूनी: dhilipkumarmd1961@gmail.com

महत्वपूर्ण बातें:

उम्र 18 वर्ष या अधिक होनी चाहिए
अपना लॉगिन किसी से साझा न करें
अपने वित्तीय गणनाओं की जांच करें
हम कभी आपका डेटा नहीं बेचते